Ola Cabs / Ani Technologies — ola driver cancellations

 
1 Review
India
 Alkerr on Dec 14, 2018
I am questioning whether ola cabs in delhi is a legitimate service. After their excellent service in dehradun i was astounded by the poor service i received in delhi. I needed a numer of rides over several days and half of them were cancelled by the drivers! Four in total. It seemed obvious that;
* the drivers did not understand the ola navigation technology
* the drivers did not know the areas they operate in
* the drivers were too lazy
* the ola navigation system failed when bandwidth dipped.
Furthermore there is no customer support when these issues go awry.
I guarantee i wasted 4 hours over 2 days due to driver and ola incompetence. I am switching to uber and local cab drivers for future local transport.
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    Customer satisfaction rating
    2%
    Complaints
    6729
    Pending
    0
    Resolved
    106
    phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    location
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    Ola Cabs / Ani Technologies - ola driver cancellations