Ola Cabs / Ani Technologies — ola driver rude behaviour

Address:

Chennai, Tamil Nadu

We booked ola cab from marina beach to asif briyani restaurant in thousand lights on 24th dec evening between 6.15 pm - 7.30 pm. Whilst booking, we couldn't select asif briyani & hence selected express avenue as drop off point. But when the driver came after 30 mins delay, we explained the driver that the drop off point wasn't available and hence we selected ea. But we wanted drop in asif briyani in thousand lights which is just around the corner from ea. The driver accepted and started the journey. While travelling he moved his driver seat so backwards and hence we asked him to move his seat forward. He refused for it and said he is quiet tall and cant drive if he moves his seat forward. He isn't as tall as he was claiming as my husband was so tall like him. We also know the seating position etc., the ola driver's response was so rude and he kept on refusing. Finally he stopped in ea and asked us to get off. We asked him to drop us in asif briyani and he said that this is the drop off point in the booking. When we referred our conversation whilst starting the journey, he refused to listen to us & started talking so rudely. Ruthlessly he wanted us to get off. We were totally 3 women (One of the lady was 7 month pregnant as well), 3 children & 1 man. Ridiculosuly he asked us to get off in the middle of the road instead of asif briyani. Then we refused to pay him and got down and complained to traffic constable in the incident spot. Then the traffic constable has to warn the driver, spoke to ola customer services & he arranged an auto for us to drop us in asif briyani. It was such a worst experience for us with ola. We will never recommend this cab company to anyone. We travelled in this car registration number - tn09 cc 5938. Travel date is 24th dec 2017 between 6.15 pm - 7.30 pm

I hope that someone can take action on this driver and hence in future customers wont be affected by him

Thanks
Vidhya