Ola Cabs / Ani Technologies — ola is trying to fleece extra money

Address:	560034
Website:	olacabs.com

Hi team,

I had taken a ride from ola cabs on 20th january 2019, from igi airport to greater noida sigma 4. Crn [protected]. Driver name: mahender manchanda. I had paid the bill of rs 865 entirely in cash, but i was sent a notification of pending due of rs 500 on ola postpaid for this ride. I don't know how and why ola selected this option, and when i had paid the driver entire amount, no cost loading should be there. To my surprise the ride details show 300 paid in cash, 5 from ola money and remaining 500 is on ola postpaid, which is a white lie, as this can be verified with my driver because i had to call my father to get the exact change of rs 865. Ola is saying that i need to pay this due as refund is out of their scope. This is pure theft from ola and i want to lodge a complaint and discontinue ola use in future. Also please help me so that i don't end up paying unnecessary extra 500 to ola