Ola Cabs / Ani Technologies — Ola share complaint

Address:	Mumbai City, Maharashtra, 400069
Website:	Google

Sir/Madam,

I hv a few complaints against the service of Ola Share..

1) The App shows the timing to arrive at the pickup as 2 to 3mins..whereas it actually takes arnd 15mins smtyms even more than that.

2) How can u take a second pickup which is not on the way to the destination..for eg. If we hv crossed we highway metro and way ahead on that road..the 2nd pickup cms frm we highway metro..
And areas such as andheri has huge traffic in the peak hour..hw the driver is supposed to go behind or take a full u turn which would b like anthr 1km and then go to the pickup point..and all this process will atleast take hlf an hour..causing imconvenience to the existing customer and the customer who is waiting at the pickup point.

3) If i hv booked an Ola Share for a particular drop point..your app doesnt track the ride properly..

Kindly look into all these matters and hope to get a positive response to improve your services.