Ola Cabs / Ani Technologies — osn: [protected]. over smart driver (name: bhola halder)

Address:Kolkata, West Bengal

Dear sir / ma'am,
I booked a seat in ola share today around 10:50am, i got seat in the car (Wb05-3948). At the time of booking, car was somewhere in salt lake, i called the driver and confirmed my booking. He told me he is on the way and coming soon. I said fine. But even after 10 mins he was almost in the same location, then all of a sudden he starts the trip and i called him to confirm that whether he has arrived. He said yes. But when i checked out my pickup location there was no car. And the driver was unnecessarily telling lies.
I have no issues if he denies the duty initially. But i had issues with him because he wasted my 20 mins and telling lies. If he was not interested in coming to my location, he can denied when i call him. Please look into the matter. I am a frequent user of ola services, this was the saddest experience in the experience till date.
Thanking you.
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When i book a car through OLA cabs from my phone I get a voice message as my number is blocked and i cannot use the service andi have to send a complaint at grievance ola.com .Please activate my account so that i can download the ola app and start using the services.
Because I have not to go there at that time and I have confirmed a new cab
Roli Maurya's reply, May 14, 2018
Cancel a ola cab

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