Ola Cabs / Ani Technologies — Overcharged for the auto ride

Address:560068
Website:www.olacabs.com/ola-autos

The distance traveled was shown as 8+km whereas the actual distance is less than 4km.So for traveling less than four km, I was charged 122 rs.

The auto driver blamed it on the system and asked to pay the extra money.As I always pay using Ola money and the amount was more than that in my wallet, it in fact caused other associated inconvenience as I hardly had any lower denomination notes.

To recheck the route I took Ola auto on the return trip and the distance came to only 3.3 km and the rate was only Rs.29/ .This was based on the offer running then and it could be 29/- rs only if the distance was less than 4km.

Am attaching both the screenshots of the onward and return trips receipts.

I have mailed multiple times and there wasn't any response from Ola customer support.
+2 photos
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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