Ola Cabs / Ani Technologies — paid ola through cash to driver

I am having issue with ola account registered with my number [protected]. I had a travel with this account with card as my payment. But driver denied the card and so i paid the amount in cash of rs. 465 to driver. But it is not updated in app and i am keep on getting mails and messages to pay the amount. I am totally unhappy with this kind of behavior from a corporate like this. I have raised a complaint but it is not taken care. Kindly clear my dues