Ola Cabs / Ani Technologies — phone stolen

Address:Allahabad, Uttar Pradesh
Website:www.olacab.com

I want to draw your kind attention as my sister is one of a victim who is looted by your Cab driver.
The day before yesterday she booked a cab from Civil lines Allahabad to a children clinic for her 2-month-old son's vaccination as she is new in the town she called her husband to navigate the driver where is the clinic as her baby started crying she forgot to take back her mobile from the cab driver. As she reached at her destination. Hence, she moved out from the cab an pay the ride amount to your driver. Within 10 seconds she reminds that she has forgotten to take her mobile back from the cab. she tried to stop the cab but could make it after half an hour my sister and her husband reached to Ola office located in Allahabad and conveyed the whole incident to the representative they called the driver and ask him to come office the driver came back and said he doesn't know about the mobile as my sister and her husband is new in town they didn't crossword with him the driver threatened them said he is an localite of the city. I tried to connect with you and your team through Twitter for help but couldn't make it. Your Support asked me to take legal help and file an FIR.
But my question is we booked a cab from your portal so this is your responsibility to provide our belonging back to us by your own way. If I want to get in this trouble intentionally so why should chose OLA there are many local vendors who are providing the same service cheaper than your prices. We only book ola because it is safe and we have your support if something happened to your customer so it's your responsibility to rectify the same.

Here are some details of the booking,

Customer Name: Shivani Singh.
Registered mobile number: [protected].
Cab Number: UP 70 FT 7904
Mobile Model: Redmi note 4 ( Metallic Black )
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Riding in an Ola Auto driven by MANJUNATH A ( [protected] ). OTP: 7646 is needed to start the ride after boarding the cab. I called this auto driver and he told that he is taking a u turn...but he didn't reach...nd finally he cancelled the ride..but my amount is deducted...so refund my amount..

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    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
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