[Resolved] Ola Cabs / Ani Technologies — play convenience fee is charged which I didn't use.

Chengespur

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500072

Crn[protected]
For this trip i didn't use the play option in the cab as device was not working properly and driver was very rude in his behaviour. However, during the billing play convenience fee has been charged to my overall bill. When i wanted to raise the issue on app, i don't see any option available. Also, customer service number doesn't work at all. Unsure how many others are suffering like me.

Was this information helpful?

No (0)

Yes (0)

Mar 22, 2022

Complaint marked as Resolved

Related Ola Cabs / ANI Technologies reviews

View all 9455 Ola Cabs / ANI Technologies Reviews

Comments

Vinod Kumar Chengespur

from Pune, Maharashtra

I haven't received any response to the complaint. unsure why it is taking such a long to respond on a complaint raised against the services or incorrect billing which is done to the customer.

Vinod Kumar Chengespur

from Pune, Maharashtra

I haven't received any response to the complaint which has been raised on 18th April; it has been five days. still waiting for a response and reversals of charges.