Ola Cabs / Ani Technologies — refund of toll money

Website:OLA Cabs

Dear service provider,
I had booked ola micro from anekal main road to bengaluru city junction on 04th december 2018, the screenshot of the same has been attached herewith for your reference. I was compelled by the driver to pay a toll of rs. 135 at a toll plaza on nice road while going towards my destination. I was not informed about it earlier & i have not received any refund for the same, the toll amount was not added in the final fare price. Such practices are inherently unfair and unreasonable on your part as i was forced to pay the toll amount when i was in your cab it was not even added in the final receipt, as if that toll amount was never paid. I have attached the receipt of the toll here-under as an evidence for the payment of toll, kindly refer it, & initiate the refund process.
Kindly do the needful in the interest of your loyal customer.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9454
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information