Ola Cabs / Ani Technologies — regarding the behavior and safety issue

Date :- 4th july,
Time :- around 9:30 pm
Driver name: muna naik
Car type : mini
Cnr number : [protected]

Hello,
My name is sonu kumar vishwakarma. It was the incident of the 4th july around 9:30pm. I just arrived in bhubaneswar railway station. And i booked a cab from bbsr railway station to patia. Finally i have booked a cab and in the app the price it is showing around rs.190. I have called the ola driver (Muna naik). As per the timing and situation i have told him to come near the master canteen chock. Then he asked the destination location. I have told him the destination then he replied that he will take rs.300 instead of rs.190. As per this covid-19 situation, i have told him that i will give rs.20 or 30 extra but i will not going to pay him as he was demanding. He said ok i am coming to the pick up location. I have wait for 10min but he didn't come. So again i have called him he picked the call and told me that he was in his way. Then i found that he just cancel my ride and charged me rs. 50 for cancellation fee. After that he have hired a local auto and came to my destination.

I just want to say that in this covid-19 situation if someone is believing you please don't play with him. And i requested with the indian consumer complaints forum that if it is possible to take any action regarding this issue please take that otherwise may people will suffer like this.
Thank you.