Ola Cabs / Ani Technologies — request for reimbursement amount from ola driver

Address:Karle Town Centre - SEZ, Nagavara, Bangalore, Karnataka

Hi Sir,

I have booked Ola cab from Bengaluru Airport and reached to Ola cab and provide OTP number to driver. But due to server unavailable code not accepted. Driver already started ride. after run 2 KM He asking to me sir there is server problem due to OTP not accepting. and inform to me that no issue I will drop to you at destination please tell me how much amount showing in you app. I show that amount to him (Rs. 700). I ask to him for bill. he inform to me that I will provide nope.

after finish ride I try to paid amount via Google pay. that time got error on Google Pay than I pay 700 cash. but after some time I have check 700 paid via gpay as well.

totally paid 1400 rs.

after 30 min I called to him that sir I have paid two time please return my 700 additional amount back. but he denied and block my number.

I called to Ola customer care. they also not able to help me for the same.

I have gpay proof and audio proof for the same.

can you please help me for the same

Thank You
Ravinder Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I booked cab today around 10pm.driver was about to reach me, so I called driver and told the landmark, Driver asked the drop location, after knowing the drop location he said that he ll not come and canceled ride, but ola put penality for me .is this the way ola will beheave?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information