Ola Cabs / Ani Technologies — scheduled cab cancellation

Address:	Bangalore, Karnataka, 560066
Website:	WWW.OLA.COM

Its not regarding a particular incident but a repeated one. As a ola customer i book a cab, wait for the cab to arrive. The cab driver reach the point, calls and ask for a location and then cancels the ride.

If the driver do not want to serve please let ask them to cancel as soon as they receive a request. Making the customers wait for a long time doesn't make any sense.

If a customer cancels the cab, its charged 25rs. Dont the ola should refund rs 25 if the driver cancels it.

Whenever there is an urgent requirement for cab, its never available.

If it rains, cabs are not available.

Cabs are not there during peak hours

Should it seriously take 2-3 hrs to book a cab. Ola please answer.

No cabs are available during office hours. By mistake if it gets booked, the driver cancels it.

I think ola services have been to introduced to ease the travel in metro cities. I guess very few of then take a enjoy ola ride on weekends.

If ola cannot serve the purpose of the need to help the commuters please ask your drivers not to fool around.

There is a huge problem of ola cab in bangalore city.

Request ola to bring some strict rules on cancelling the cab request by the drivers that too after communicating with passenger.

Dear ola, try to understand.

It has really made the life easy by introducing such a cab services. Most of the customers who travels are ladies. And if your drivers cancels the scheduled cab it really gets difficult for us to manage both time and security.

At least empathize with the security of the female customers.

I am seriously very sad and angry with this attitude of the drivers and ola booking system.

I know no action will be taken. But yes, this is my feel towards ola and its really disappointing.