Ola Cabs / Ani Technologies — the cab delays

1 Review
Kolkata, Kolkata District, West Bengal, India
 Tanmayata on Jan 11, 2019
Please provide proper information to the customer as well as the driver. From last few days i’ve been booking cabs, it’s so far. The cab is around 6 km far from the location i’ve booked and the app is showing that the driver will reach in 6mins and when i tried calling the driver he said in his phone it is showing 20 mins. How is it possible for us to wait for a cab for 20mins? The drivers say they can’t cancel and us trying to cancel we have to pay? When we tell the drivers what is wrong they say please don’t say to us we aren’t to be blamed. Actually they aren’t the ones who should be blamed. Please see to it.
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    Ola Cabs / Ani Technologies - the cab delays