Ola Cabs / Ani Technologies — two cabs were allocated to me with same otp number

Address:

Mumbai City, Maharashtra, 400076

Date : 18 nov.
Time : 1500 hrs.
Location : mumbai airport.
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Seq of events
1. I booked an ola cab
2. Swift desire was allocated to me & i contacted the driver. He came to pick me up & i loaded the baggage in it. The otp did not work. So strange.
— sms fm ix-olacabs recd is reproduced below.
Sukhvinder ([protected]) is on the way in a white swift dzire mh46ad1466. Please reach terminal 1b to start your ride.
Once you board the cab please share otp-9378 with driver to start trip.
— soon after i got a call from another driver waiting for me with same otp.
— sms from vm-olacab
Ajay ([protected]) is on the way to your location in a silver wagonr mh47n1649.
Once you board the cab please share otp-9378 with driver to start trip.
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I had to change the car with baggage.
The cr has tyre puncher in the way.
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It was not a good experience with ola this time.
1. Please rectify the bugs in car booking system. Why should a customer get two cans for same booking.
2. Have reliable cars. What is the point in having a 4.9 rated driver who cannot keep the car in good condition.in fact the driver kept on speeding up until i told him that car is making abnormal noise.
Bk kalra
[protected]
My mail id “brijesh. [protected]@gmail.com”