Ola Cabs / Ani Technologies — unauthorised post paid claims.

Address:

400610

There was no post paid limit ever requested for. All payments were made by either cash or wallet payment. There was call to fund rs. 50 to utilized 650 balance in wallet and close rs 700 due in post paid. While wallet balance is zero post paid balance not cleared. Deactivate post paid limit immdtly after adjusting wallet balance rs 700 made available. Need an answer why at first place amount was debited to post paid account? Who authorised you to debit post load account?