Address: | Mumbai City, Maharashtra, 400705 | Website: | www.olacabs.com |
Today I book a OLA request CRN[protected] Micro - CC-Model from BARC Hospital Parking, Anushakti Colony Anushakti Nagar Mumbai Maharashtra India to Gopala Residencey CHS, MAFCO Rd, Sector 24, Turbhe, Navi Mumbai. Time duration was from 4:23pm to 4:45pm. I was charged a fare of Rs. 518 which included a fare increase of ₹292.79 for 11.6 km ride. When I book the ride Ola app was showing me price as "...". Since I have to take the hospital patient, I go ahead to book it without knowing what amount will be charged. There was no clear indication or pop up that high demand rate will be charged. To my surprise billing went to 518 which is almost double the cost of normal ride. Fare increase has happened because of Ola strike causing high demand. This is absolutely unfare pricing and a complete shock in the way the money are taken for ride. Request you to refund the fare increase amount.
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