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Ola Cabs / Ani Technologies — unreasonable cancellation fee

I (Bapi biswas) had booked ola on 9.03.18 from bangur institute of neuroscience, kolkata to sagar dutta hospital, kolkata. The driver did not come to the location which i said him over phone and he cancelled without coming there.
(Crn-[protected], driver name is mithalesh kumar).
I had to give the cancellation fee for the immature driver. I think ola company should take action for the bad driver and refund my money.
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    Ola Cabs / ANI Technologies
    Customer Care Service
    Customer satisfaction rating
    2%
    Complaints
    7720
    Pending
    0
    Resolved
    189
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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