Ola Cabs / Ani Technologies — untrustworthy behaviour of ola cab

Address:

Dakshina Kannada, Karnataka, 575002

I had prescheduled ola, as i had a very important appointment. I received a call from the driver (Ramesh d naik-crn[protected] mins pior to the scheduled time. He informed that he would pick me up within the scheduled time. After waiting as he did not reach within the time specified, i called him up again. He spoke a bit rudely telling that he was waiting for me (Wn he was not waiting) when i checked and couldnt find him, tol me that he is on his way to pick me up. I kept waiting for half n hour and tried calling him. But he kept disconnecting the call. As a result i could not make it to the appointment on time, hence was cancelled. The driver could have atleast been courteous enough to inform that he would not be able to pick me up or that he would be late... I would have made some other arrangement. I tried calling customer care from app, bt its engaged 24/7. So i called up the driver askin for customer care number, he told me to call 121 (Airtel cust care no). And tried convincing me that was the ola customer care number.