Ola Cabs / Ani Technologies — unusual fare hike

Address:

Hyderabad, Telangana

Hi,

This is to inform you that on 1st april, 2019 i booked an ola cab to drive me to the hyderabad airport. When i booked the cab the fare showed somewhere around rs. 900 which was acceptable considering peak hours. The driver offered to take me in a different route due to heavy traffic congestion to which i agreed and said it might cost me little higher than usual. I agreed to that. However, on reaching the fare came up to rs. 2139 which was definitely too much considering the distance covered (48 km).

The fare was not only double but was even higher than any normal charge that could have been reasonably been paid.

With no option left i paid the driver in cash but i would like to lodge a complaint so that a strict action is taken with this regards. The inexorbitant price hike is something that is not acceptable for regular commuters and a strict action is required to be taken.

Regards,
Rishita dey