Ola Cabs / Ani Technologies — wrong charge of rs 50 for drivers failure

This is absolutely absurd, no one turned up & i had to book another old taxi.
Iob need to refund the amount, as the claim stated by driver is false, malafied & uncalled for, the fact is i called him thrice, once picked up & disconnected again called twice he did not pick. Later i was forced to book another cab
The charges are absolutely incorrect & needs to be refunded with action on driver

On sunday, april 7, 2019, ola wrote:
07 apr, 2019


₹50
Cancellation fee
Crn[protected]
A fee has been charged as per our cancellation policy.

Ride details


Chandra shekhar

Prime sedan - white zest

01:17 pm terminal 3 ground floor parking, terminal 3 igi airport
Cancellation policy
Cancellation fee is charged when you cancel a ride after 0 minute of making a booking. It is also charged if a driver cancels booking after waiting at your location for more than 5 minutes.
This helps us compensate drivers for the time, effort and fuel spent while trying to serve you.

Click here to get a copy of your invoice. Invoice available till 07/05/2019
Have queries? Visit support for this ride.

Payment
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Paid by cash
₹50

For t&c and fare details, visit our website

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