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Worst ride ever
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I had a bitter experience with OLA Cab in bangalore while I booked a trip to Innovative film City. They for 4 Cab drivers, each time I receive the Cab details, driver does would ask for my drop point and reject to pick me up stating his Cab does have Permit to travel destination. Even after me specifically instructing customer care to share the Cab details who is willing to travel the destination. They were repeating the same, until noon as I struggling to get a Cab with OLA and final had to postpone the trip to next day. Having had a bitter experience as mentioned before, I didnot have an option to book for a cab to drop at Majestic for my return Journey. This time I booked my cab one day in advance and had an agreement with cust care to pick me up. I reconfirmed the booking during my travel day in the morning just to ensure my booking is still alive. As my booking was to pick me up by 9:00pm, I again reconfirmed in the evening to pick me up without fail. Until then I had a positive note from the cust care. Unfortunate there was 1 hour of heavy rainfall that evening and I received an SMS by 8:45pm that Cab driver has cancelled my booking. I had totally gone mad as to where in world am I going to get a Cab at this last minute to reach bus station. Polite response from Cust care is that they have logged a feedback on this and requesting me to look for other options. Did not opt for Meru, as I had similar bad experience with them as well. Finally had to go by Auto after a very long struggle to get one. Reached Bus station 15 mins late and had a shower of scolding from Bus driver for late boarding.
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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034