Ola Cabs Bangalore — Unethical behaviour of driver

Address:560097
Website:Ola

I had booked an ola micro cab from my location 50/2 doddabettahalli layout yelahanka to kempegowda international airport on 5th april 2016 at 3pm. The driver was nawab sha for crn[protected] white indica ka 04c6773 . The phone number which was in message is [protected] but i received a call from the driver from the number [protected] . Now that i have provided all the details let me tell that this was the worst ride ever in my life . The ac was not working in the cab . So in this scorching heat i had to travel . There was no fuel in the cab . He took us to three petrol pump and made us wait there . The diesel was not available . It was getting delayed . He somehow managed to get diesel in a bottle n put that in cab...V were already running short of time. Lastly when at last v reached the airport, i did not receive any message from the ola about the cost of my ride and the driver showed me message of rupees 663 to be paid. I had checked before booking the ride for the cost of ola micro which was pretty less . The behaviour of the driver was very rude . He asked me as to why i booked ola instead i should have come by auto ...I was already late for my flight ...I tried talking to ola consumer care...I had to pay him and leave or else i would have missed my flight ..U better look into this matter and do the needful asap..My name is dr jasmeen and my mail id is [protected]@apexdental.In
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Worst ride ever
I had a bitter experience with OLA Cab in bangalore while I booked a trip to Innovative film City. They for 4 Cab drivers, each time I receive the Cab details, driver does would ask for my drop point and reject to pick me up stating his Cab does have Permit to travel destination. Even after me specifically instructing customer care to share the Cab details who is willing to travel the destination. They were repeating the same, until noon as I struggling to get a Cab with OLA and final had to postpone the trip to next day. Having had a bitter experience as mentioned before, I didnot have an option to book for a cab to drop at Majestic for my return Journey. This time I booked my cab one day in advance and had an agreement with cust care to pick me up. I reconfirmed the booking during my travel day in the morning just to ensure my booking is still alive. As my booking was to pick me up by 9:00pm, I again reconfirmed in the evening to pick me up without fail. Until then I had a positive note from the cust care. Unfortunate there was 1 hour of heavy rainfall that evening and I received an SMS by 8:45pm that Cab driver has cancelled my booking. I had totally gone mad as to where in world am I going to get a Cab at this last minute to reach bus station. Polite response from Cust care is that they have logged a feedback on this and requesting me to look for other options. Did not opt for Meru, as I had similar bad experience with them as well. Finally had to go by Auto after a very long struggle to get one. Reached Bus station 15 mins late and had a shower of scolding from Bus driver for late boarding.

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    +91 80 6735 0900 [Regd Office]
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