Ola Cabs — Cancellation of Cab

Address:

Mumbai City, Maharashtra

I had booked a cab on 7th March for 8.15 Booking reference CRN 73351804. Firstly I did not receive any cab details till 7.40 am . When I called up, they gave me the cab driver name : Ganesh [protected]. I called him and learnt that he wants me to cancel the booking as he cannot reach the place as he is far off. I then call up OLA and they mention that there are no cabs available and the booking is cancelled at 7.50 am. the new booking cab will reach in 45min to my destination Do you think Airlines would wait for me to arrive if your cab arrives late. If you dont have cabs then why is the booking being taken. Customer care person name is Leena . This is not the 1st time happening with OLA. This is completely unacceptable and frustrating for the customer.