Ola Cabs — Cheating with customers

Address:

Kolkata, West Bengal, 700065

I was charged rs.320 from airport to my home which is in 5km radius from the airport. I want my money back or else i will never use ola. Shameful act. If i have to pay rs.320 for such a short distance then why will i opt for ola then ? Why wont i go for normal taxi then. I guess i might have to think of other competitive service companies if my problem is not resolved at once. I want the customer service department to contact me as soon as possible. It was absolutely ridiculous. When i booked ola in the morning from my home to the airport for the same distance i was charged rs.124 for it. Then how come i was charged rs.320 on my way back for the same distance ? I have both the messages sent from ola services regarding the amount charged on both the occasions. Which itself is a big proof of their theft act. I want my money back. If they dont then i guess ola services should be immediately stopped from operating furthermore. I am ready to pay for the services rendered to me but certainly cant accept an act of theft. Today was the first time that i took the services from ola and this is where i turn up to, robbed with this kind of service. Why should i pay more than the services rendered to me ? I cant tollerate this at any cost. I will never reccomed ola to any of my friends in the future. I trusted ola more than its competitive car rental service companies but it seems i went on a wrong direction. I will prefer walking down the street rather than taking any more further services from ola.