Ola Cabs Chennai — Refusal to play despite earlier confirmation

Address:	600073
Website:	OLACABS Call taxi service

22.04.2016 chennai crn[protected] time : 1.38 pm drv. Sasikannan
Silver indica tn 60 - p 4539. 1.4 times peak charges applicable ! (Why ?)
The driver did not come at the appointed time and when contacted, wanted me to cancel the booking. I refused. I got msg from vm-olacab : ' ola ! Sorry, driver canceled your booking crn[protected]longer than max wait time after waiting for your pickup.' the driver never came to pick me up. I kept waiting for more than 15 mts when i was sent another msg at 1352 hrs stating that another cab would be sent with a new crn[protected] driver rasuldeen tn 68 - d 6693. The vehicle arrived at 2.12 pm and after my boarding the cab, the driver refused to ply and asked me to get down ! This sort of service and attitude of the drivers shall only bring down the credibility of olacabs.. This is also a bad advertisement for ola !