Ola Cabs — Driver cancelling ride unilaterally

Address:

Ghaziabad, Uttar Pradesh, 201010

I am a regular user of ola cabs. Yesterday on 15.08.2016, at 4:30pm i tried to book a cab from my ola app for travelling to haus khaz from abhay khand -4, indirapuram. The cab was booked and i recieved message that harendr ([protected]) wagonr up 14et 9478 was booked. Since he didnt turn up for 57-10 i called. The driver picked up and sadi that he is not intrested to come and asked me to cancel the ride. Since i didnt cancel, the dirver cancelled the ride. Though the ola team was trying to contact me i couldnt pick the call and as such the ride was cancelled and i could'nt give my complaint.
I was wantign to travel on urgent basis but the driver had not respondned properly. He is onl looking for his convenince. Kindly take strict action against such cab drivers.