Ola Cabs — Driver rudeness and loss of time

Address:560019
Website:OLA Cab

Dear ola,
I had made a booking for office from hanumanthnagar to nahavara at 8.45 am on the 26th of july 2016. The following are the booking details driver name - kuttappa sm, mobile number-[protected], white indica, vehicle number - ka04d2221. My otp number for the ride[protected].
I. Ve called immediately after booking and till 9.20 am he was telling he was reach my place within 5 minutes. Once he reached my place he didnt stop ola cab. Even i called him he didnt response by that time and blocked my call.
Because of this issue i had missed meeting by 10.15 with my one of client. I lost my client because of this issue.
I'd lost my client and loss of my time. He wasted my time and didnt tokld me to book new cab.
I can go to the consumer court for the loss i have suffered due to your system and negligence.
You could contact me on [protected]
I've attached call details.
+1 photos
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Comments

This is very unfrare that you charge an extra 2.1 time of the fare when it is pickup or rush hour. When demand of cars are more you charge 2/ 3 toes more than the fare. Do you reduce the price when there is less demand? No you do not. This is down right cheating. I am going to the media giving details what you do.

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