Ola Cabs — driver took excess money | |||
I hired OLA cab from Mumbai Airport on 11.1.18 when my Ola money balance was Rs.431.The cost of my ride was Rs.673. When my ride ended, the OLA app in driver mobile showed the payable amount as Rs. 673 whereas the amount should have been Rs. 242 (i.e. 673-431). The driver took from me the entire money of Rs.673 in cash. When I checked my OLA money balance on 16.1.18 it was Rs.0 since ride money was also taken from my OLA account also in addition to full cash payment . I complained this to Customer Care on 16.1.18 where they accepted it was their fault and I was informed they can not access records more than 3 days old so I have to contact the driver. When I contacted the driver he informed me it was a mistake & OLA shall return money to my account. I have not yet received money back in my account and I have been cheated by the company so I would request Ola Cabs to return money as soon as possible. Was this information helpful? | |||
Jan 11, 2018 Gurusamy Nagarajan's response I am sorry, mistake is yours... No place, no rate... How can...
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1 Comment | |||
Comments
Without my place, rate, conformation, u gave conform, and put 50rs. finality.. Delite ur amount, its your mistake.
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