Ola Cabs — ola cab driver cheated in the name of the company

Address:

Bangalore Urban, Karnataka

Hi, This is to bring your notice that ola cab driver who has cheated me and charged me Rs.900. I would like you to take action. Scenario: I had booked cab bearing reference number CRN 61072983 from airport to KSRTC bus stop through online booking for 17/02/2014 at 5.00AM. I came out looking for an ola cab, and found at 5.15 car bearing the registration number KA51 C 141. I just showed him the reference number, sat in the car and he started driving. After a while I got doubtfull and asked him whether he logged in, he said yes. I didn't bother much. I paid toll fee Rs.114 After the journey is over, he charged me Rs.900 I asked him how many km he mentioned 47 km and will get confirmation. I got very doubtful. My doubt turned into true, as when I saw the invoice of Rs.657 but I've been charged Rs.900 and also invoice says the driver has been waiting for 38Min but as soon as I came out of the airport, I jumped into the ola cab. I feel driver was mis-using the company as well as he has mislead me. you need to take action and provide me the justice. Proof: 1. To prove that I was with him. After he dropped me, he picked up hindi speaking customer from Sheshadri puram. He logged in as soon as dropped me. Then I got really doubt. The driver name may be Mr.Karthik.S and he was listening to Tamil songs so I believe he is tamilian. The KM on his dashboard was 5600KM at the start of the journey and when he finished it was 5634. He initially got a call to pick up customer from Boppsandra but he mentioned that he is dropping customer to Majestic and takes time and asked customer to cancel the booking, this was around 5.30AM. I've attached photo of the car registeration with the mail. To Prove: I didn't record my conversation with him When I paid. But If you give me his contact number I can talk to him record the conversation to prove that I paid him Rs.900. Firstly, I can pretence that I've lost some document and might have left in his car to just to prove that he has picked me from the airport Secondly, I can asked him why he charged me so much when actual KM is only 36KM from airport. I can record this conversation and send it to you Or you can pretend as if you were me and you can do the same investigation. This is totally wrong, he has mislead me to believe he is from ola and with that trust I just sat in the car without asking further questions. I do not have any personal grudge toward ola or the driver. I'm just feeling bad that as soon as I landed I've been cheated. I couldn't complaint as I don't have much net access in my region. This is my contact number please do contact me if you need further information. [protected] or [protected] I'm waiting for your feedback on this issue, I hope I can get justice in this case. Regards, Pradeep