Ola Cabs — Ola cancellation charges

Address:	560037
Website:	www.olacabs.com

Recently ola is about to introduce a cancellation fee system where if we cancel a booking after 5 mins of booking it will credit an amount in the next travel bill, which is ridiculous.

*my complaint is, if they are introducing it, there should also be a system where cab drivers when deny duty after booking a ride because they do not want to should be penalized and customers should be given a refund amount or something of that sort for the same for their next ride.