Ola Cabs — Ola service in kochi city limits | |||
When we booked for ola cabs to travel to kochi airport from elamakkara. The driver picked the called and arrived at our facility. After we place all the luggage to his cab, then suddenly he refused to take the trip to airport. He told any other place he can come but not to airport. We are surprised, as he told he does not have permission to travel to airport. Then he asked to off load the luggage, he cancelled the trip from his end and moved out. The car details are as follows. Vikesh tc Kl07ce8684 Was this information helpful? | |||
 1 Comment | |||
Comments
Regular rider on Ola cabs in Kochi. Regret for the Driver behaviour related to my recent date (20.08.2021) booking. Initially one cab was reported on the way within 3 minutes and took wrong way and transferred to another Cab which was late by 10 minutes.Besides Driver was commanding me to reach at a certain point which was not my pick up point. He even asked us to cancel the booking if I can't reach the place where the driver parked the vehicle. when canelled a penalty of Rs.50/- charged in my account which is unwarranted for fault of the Ola driver. complaint lodged separately. Please look into the matter and reverse the penal charges. (# [protected])
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
3%
Complaints
9455
Pending
0
Resolved
239
+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034