Ola Cabs — Pathetic service | |||
I booked Ola on 1st March from Malviya nagar to Greater Kailash M Block market 1) He does not know Malviya Nagar 2) Does not know G.K 3) Cab was late but received your cab arrived and waiting charge started 4) Cab 7484 indigo Dirty and out of condition 5) Full of mosquitoes inside the cab. 6) Cab was stinking smell of shoe. 2nd March Booked auto but : 1) Driver call up and informed that he dont want to go and feel sleepy so he is not coming. 2) Call up the call center, instead of resolving the customer care agent was argueing " If the auto driver dont want to come to pick up then its not Ola problem" I booked the auto through Ola only and if any problem whom to contact as she flatly refused that its not ola problem... such pathetic service and Govt should stop their license. I will never ever use their service and so sorry to say that their service is really pathetic. Was this information helpful? | |||
 6 Comments | |||
Comments
I booked a cab using Ola app from my home for yesterday 8.30 PM. Booking was confirmed and i got a SMS with driver contact number at 8.20. But cab doesn't come, Driver says that he is too far from the my location. When I call customer care they say that Ola does not have service in my area. Can You please answer, why the hell did you confirm the booking. Please refund my money which I have in my OLA wallet.
Reply
OLA Recharge failed, but money got withdrawn from bank
Hi, yesterday when I tried to transfer Rs. 300 from my SBT account to OLA, the App stopped and the transaction failed. But the money got withdrawn from my bank account. Please refund this amount.Overcharging and taking long route
Respected Sir,I had booked an OLA CAB today i.e; 21.05.2016 from SURVEY OF INDIA STAFF QUARTERS to YESWANTPUR RAILWAY STATION.
Driver details
SRIDHAR S CRN[protected]
The bill amount was Rs.359 for 15.41 km 91.02 min
He overcharged us Rs.500
This has caused a huge disappointment
1. Extremely pathetic App. It gets hang anytime.
2. Not at all reliable.
3.Drivers don't accept request.
4. & by chance if they do, they cancel it anytime.
2. Not at all reliable.
3.Drivers don't accept request.
4. & by chance if they do, they cancel it anytime.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
3%
Complaints
9455
Pending
0
Resolved
239
+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034