Ola Cabs — Pathetic service, discomfort and rude behavior

Address:

Raigad, Maharashtra, 410210

I had booked a cab from Nirvana Country Gurgaon Sector 50. The driver Rajmangal Singh ([protected]) was confirmed and called us also. We had to travel to Udyog Vihar and this was around 9.15pm, by 9.30(8th June) we got a message that he has already reached and is waiting. When we called him he said, that there is traffic and would reach in 3 to 5 minutes. Post that his phone was switched off and we were waiting till 9.45pm and there was no response.

We stay in mumbai and had never such issues with OLA in the past, our relatives who stay at nirvana country confirmed that his has happened to them multiple times and the drivers switch off when they dont want to come this is ridiculous!!!

I called the driver today 9th June just to check why he did that and his response was 'AAPKO COMPLAIN KARNA HAI TO KAR LO'' the most pathetic behavior I have ever experienced !!!

If this is the service of OLA it is rock bottom BAD service and if OLA boasts of sevice people like this guy should not be in your team shattering the BRAND image!!!