Ola Cabs — Unacceptable peak time charges

Address:

600007

With reference the crn[protected] dated 22/3/16. I shocked about the bill amount. I think it is due to peak time charge, while booking i didn't knew about this peak time charge timings, (My booking time around 3 pm)i thought it may be after 6 or 7 pm.

And i about to choose ola micro but that is not available in your application (Previously available) so i forced to book ola mini it is charged rs.10 per km. I usually travel this destination it will be below approx rs.275 when the km charged at rs.10 . If it is charged @ 6 per km means it will be still lesser. I choosed old because of this rs.6 per km.

So requesting yourselves to refund the peak time charge (3 times )and the extra rs 4 charged ( rs.10- 6) as earliest possible.

Expecting a favorable reply and refund from your end, having consider our long relationship with ola.