Ola Cabs — Unprofessional behaviour of a drunk driver

Address:

600096

Today I have faced very bad experience with a ola driver.

I booked ola auto around 11.10am, and the driver waited 5 minutes for me at my home.

I got in to auto and he have his friend in the auto. I observed the distance calculation device not working and asked about it then he replied he can able to get the ride cost in his phone. As I regularly take ola auto in the same route I knew how much will be the ride cost.( Previous ride on the same route: KRN[protected]

After reaching my destination he overcharged me and they both demanding more money than the actual cost ride. Then I realised they both got drunk. I denied to pay the amount what they were demanding. Then they stated scolding me very bad words and they were shouting, insulting me on the road. At some point of time they threatened me I was helpless.

After long argument, I have paid them money which I was charged on my previous ride in the same route and distance.

I was disturbed with this incident. I am feeling guilty with their behaviour and the way they treated me.

My question is assume that what if a girl/woman was in my place in that incident? It was completely insecure.

With such drivers ola will lost its customers. Drivers should be well trained on how should they behave with customers. Please take it serious and make sure that these type of incidents are not going to happen again to any other customer.