[Resolved]  Ola Money — Chargeable twice for CRN [protected]

Dear Ola,

I have booked a ola cab through Ola app from bhayander to Jogeshwari and fare is reflecting 694 and I had done the payment through Google pay, at the time of first payment money is deducted from my account but it's still reflecting in the app, I have to pay for the ride & while ride ends is reflecting I am liable to pay the fare. So forcefully have to pay 2nd time also and have contacted my bank too but they are stating contact ola for the settlement and now it’s 8 days still my money is not refunded

Attached is the inv copy for your reference, And

please revert as soon as earliest on this.
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Aug 8, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2021
Ola Money Customer Care's response
Hi Rishi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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