[Resolved] Ola Money — complaint for non transfer of 999 rupees in my no [protected]

Surendermalik

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110003

I have transferred the amount of 999 from my sbi net banking to ola money but nothing got transferred. I again did and second time it got transferred. I request you to transfer the first also in ola money as money got deducted two tomes from my account.
Details are
1 thank you for using state bank internet banking. Reference no. For ani technologies private transaction of rs. 999.0 from a/c ending 9898 on 04-aug-18 at 08:19 is igaeceeti0.
2. Thank you for using state bank internet banking. Reference no. For ani technologies private transaction of rs. 999.0 from a/c ending 9898 on 04-aug-18 at 08:36 is igaecefog8.

Regards
Surender malik (Irs)
Deputy commissioner

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Sep 9, 2018

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Ola Money Customer Care's response Hello Surender,

Greetings for the day.

We would like to inform you that our payment portal did not receive your refill amount of Rs. 999/- for the transaction ID: dqio-z9eb-ibxk due to which auto refund was initiated from the payment portal.

This amount will be reflected in your bank account within 7 to 10 business days as per the standard banking procedures.

We request you to check with your bank for the refund with the bank ARN: IXGAJJSTV6, so that they can help you on the same.

We value your business with us, kindly write to us for any queries.

Regards,

Team Ola Money

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[protected]
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Prajakta Shelgikar

from Nagpur, Maharashtra

I had added 200 RS in ola money. I didn't take any ride through ola money. Now I can't see money in wallet

Kavitha Rajasekar

from Bengaluru, Karnataka

Sir madam
I paid to IRCTC today ie 10.08.2018 through ola money ... But ticket not booked but amount deducted.

Transaction id-DQJA-M4XZ - RYKJ

Amount 934.12

Please refund my money

Thanks
Kavitha