[Resolved]  Ola Money — crn [protected] - double payment

Hi, i have taken a ola ride on 16-mar-2019. I had rs.33 in the ola money and have paid rs.400 in cash to the driver. Later end of the same month i got a message saying that ola postpaid is due for rs.374 which was not even notified me before. Now its showing as rs.474. I have raised a complaint by email and call (Multiple times), but i get an automated response within 2 days saying that the complaint will be resolved. I got call from the executives later then and was informed it will waived off (Thirce). I am now harassed with innumerable automated calls, smss, and emails on daily basis. I have explained the situation various times but there is no improvement. Not sure why i have to pay twice for single ride to the driver and online. Now i stopped using ola since 16-mar.
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Feb 24, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi Srikanth, kindly revert with your email id or phone number registered with Ola along with the ticket id where you have raised your concern with the OlaMoney team if the issue is still not resolved.
Nov 24, 2020
Updated by Srikanth_1701
Issue is not resolved yet. Even now also I am getting the calls and messages.

Email ID: v.[protected]@gmail.com

Ola Support] #[protected] Re: [Ola Support] #[protected] Billing Issue : Wallet Deducted And Cash Paid Too
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