[Resolved] Ola Money — driver did not accept ola money and asked us to pay cash

Dernita

from Kurinjippadi, Tamil Nadu

Address:

600056

I travelled by Ola auto and I made the payment option as Ola money. While being dropped the driver said that he wont accept for Ola money and wanted only cash to be paid. The Ola money was also deducted.. and we paid by cash too.. Will the ola money refunded.? This has happened mutilple times.. They have even deducted cancellation money twice, which happened a year before and sent mail to ola. But no proper response.

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Aug 17, 2018

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Jul 15, 2018

Updated by Dernita I have enlisted the copy of ride details

Verified Support

Jul 16, 2018

Ola Money Customer Care's response We request you to write to [protected]@olacabs.com for assistance on the rides related issues you have faced.
You can also tag @Olacabs @ola_supports on twitter for assistance.
You can also contact them by calling on ( your area std code[protected]
Ola Cabs team will get back to you with a resolution at the earliest.
Your patience and cooperation is appreciated till then.

Jul 27, 2018

Updated by Dernita I have sent a message to them. Yet i dint recieve any mail from ola support