[Resolved] Ola Money — fraud payment through cyber crime

Rochakravi

from Noida, Uttar Pradesh

Address:

East Champaran, Bihar, 845457

Hi team,

I would like to draw your attention that a payment of rs. 20000 has been to ola money from sbi ac number [protected] through cyber crime and for the same i have register a fir request to police station. I would request you people to please block associated account for further transaction. Your cooperative attention and cooperation will save many things for human being.

Thank you,
Ravi raj

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Oct 27, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Ola Money Customer Care's response Hello
Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money