[Resolved] Ola Money — fraud transaction using sbi debit card | |||
Hi, my father got a call from [protected] yesterday 18.09.2017 at 11:15 am and the caller identified himself as an sbi officer. He told my father that his sbi atm would be blocked because it would expire soon and for renewal he required his atm no. Which my father gave him. He then said that he would be sending otps on his mobile for atm card activation which also my father gave him. Thus rs.44000 was debited from his account. Later on verification we found that the money was gone into ola money zipcash. The transaction ids are sbipg[protected]o1 for rs.9999, sbipg[protected]o1 for rs. 9999, sbipg[protected]o1 for rs. 9999, sbipg[protected]pa for rs. 4000 and sbipg[protected]o1 for rs. 9999. We have already reported the matter to the bank and to the police/cyber crime branch who have taken prompt action in this case and would be contacting you soon. Meanwhile we request you to block the money done through these transactions so that the same can be reverted to our bank account. Please send us a confirmation on phone no. [protected]. You can call us on this no. Too should anymore clarification be required. Was this information helpful? | |||
Oct 22, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Sep 20, 2017 Ola Money Customer Care's response Hi We request you to write to [protected]@olacabs.com with the following details: Card number (first 6 digits and last 4 digits of the Card): Transaction date and time: Amount: Further, we request you to contact the cyber crime department or the concerned bank immediately and lodge a complaint. Please request them to forward the below details from their official email ID to [protected]@olamoney.com / [protected]@olacabs.com / [protected]@olacabs.com. Regards Team Ola Money | |||
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