[Resolved] Ola Money — i am complaining about ola money transaction made from my debit card by fraudulent

sahi2006&

from Coimbatore, Tamil Nadu

Address:

tax#04001954156; tax

09/09/2017 between 7.30am and 8.00 money transferred to ola money through fraudulent. After getting my atm debit card details regarding change of new card for some security reasons, she transferred rs.10000+10000=rs20000 to her ola money a/c. I urge you to refund fund the money as soon as possible. I have already informed to ccb. Please take it seriously.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2017

Ola Money Customer Care's response Hi

We request you to write to [protected]@olacabs.com with the following details:

Card number (first 6 digits and last 4 digits of the Card):
Transaction date and time:
Amount:

Further, we request you to contact the cyber crime department or the concerned bank immediately and lodge a complaint. Please request them to forward the below details from their official email ID to [protected]@olamoney.com / [protected]@olacabs.com / [protected]@olacabs.com.

Regards
Team Ola Money