[Resolved]  Ola Money — I can't withdraw ola money to others

Address:Rangareddy, Andhra Pradesh, 500074

I usually add money to my ola wallet and transfer to my family. Ola has been holding my money since 4 days and not allowing me to send the money. If the uidai or whichever authority is not allowing the kyc process then you should at the least notify the same before adding money to the wallet not after adding the money. Now showing uidai as the culprit ola is reaping the benefits of consumer money in our wallets. Ola should realize that you are never entitled to do so. Please resolve this asap
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Nov 17, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Ola Money Customer Care's response
We certainly understand your concern and we are sorry for the inconvenience caused.
Please write to us at [protected]@zipcash.in and our team will respond back with a resolution to your issue.
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