Ola Money — mobile recharge - money deducted but transaction showing pending

Address:New Delhi, Delhi, 110014

I had done a mobile recharge on 14th oct'17. The amount got deducted from my alo money account but when i checked the recharge has not happened. When i checked in my ola money history it is showing as pending. Mobile recharge was for aircel. Transaction id is czqq-as72-q5c9. I need the money back in the account. Call in case you need any clarity. Please call me at [protected]. You can also call at alternate no. [protected].
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