Ola Money — money deducted but not credit in my ola money account

Hello sir maine net banking ke through 500 add karne ki kosis ki apne ola money account me ek 5 jan 2018 ko aur ek aaj 14 jan 2018 ko par both times money mere bank account se deduct ho gaye aur message bhi aa gaya thank you for using ola money... But money credit nahi huy ola money account me... Please mere paise mere ola money account me jald se jald wapas bheje... Mere account ([protected] iss no. Se register hai ritesh verma ke name se)...
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Complaint comments 


Sir, I have sent money to a number to wrong number which dosent even exists.My transfer says its pending.Can I get my money back?Please reply

I had made a payment of Rs.2849.00 to Carzippi today and the same was debited from my account, with transaction successful . But, Carzippy says that the payment failed at Bank end.

I have paid my electricity bill of bescom id
[protected] on 5th Jan, amount has been deducted but I did not receive confirmation message, though it shows successful in the app, if I re-enter the ID it shows the same amount of 649 to be paid though I have already paid

499 rupees has been deducted from my ola money without asking me . When I called they are telling that this is auto renewal for ola select member. But I have not choosen such type of plan
Dear sir,
Yesterday I want to add money ola money aap and add 100 rs
But don't show my ola money account
Plz refund this rupees
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