[Resolved]  Ola Money — Money has cut from my olamoney walet for idea recharge .. But I havent got my recarge

Website:olamoney.com

I tried to recharge my idea number as usual .. But this time money was cut from my wallet.. and the recharge is not done... i have waited for an hour..No message from Idea. In the app its showing that amount is transfered to idea. But when I called to the idea customer care they are saying that I have not recharge today.
Please make sure that my recharge is successful or the amount is debited into my wallet.
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Feb 3, 2017
Complaint marked as Resolved 
It took 2 hours after paying.
Ola Money customer support has been notified about the posted complaint.
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Comments

Hi,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Mak
Dear sir
please not that i payment through olamoney to voonik.Com but in my order histry not show my order
so please do the needfully
my transaction id is-cxja-63c7-s0j6 on feb.07, 2017 08;02;36 pm

I made an online payment of INR 200.0 with Transaction ID [protected] towards payee PAYU INDIA on Feb, 09, 2017 at 11:00 hours .
Still Money not added to ola account.
Please resolve this.

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