[Resolved] Ola Money — ola balance suddenly 0

Tbora

from Bengaluru, Karnataka

Address:

560037

I had 500/- is my ola wallet balance. I even have email/rides to prove it.

But suddenly this morning ola app on my phone told me to re-register.
I did that using the same information as before. But now all my history is gone along with my wallet balance.

Is this some kind of ola fraud?

On top of that ola customer care is not replying to my emails.
Is there a direct number to call them?

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Feb 28, 2020

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2020

Ola Money Customer Care's response Kindly revert with your email id or phone number registered with Ola along with the ticket id where you have raised your concern with the OlaMoney team if the issue is still not resolved.