[Resolved] Ola Money — ola claims a bill I have already paid to the driver

[email protected]

from Chennai, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu, 600096

My parents took a ola ride that i had booked for them to the train station and paid the driver by cash. Ola is claiming the payment is pending from my end on some ola money postpaid.

I have never asked for the postpaid service from ola, nor am i aware of it. Ola is promptly increasing the fine amont on a monthly basis and threatening me with legal case. Absolute harrasment from their end.
The whole dispute is for 465 rupees.

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Feb 24, 2020

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2020

Ola Money Customer Care's response Hi, kindly share your registered email id or phone number registered with Ola so that we can check on this issue further. Also, you can write to the Ola cabs / Ola support team at [protected]@olacabs.com for assistance on this concern.

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Comments

Ashish191988

from Noida, Uttar Pradesh

Hi

I have added 20k in my account and I am not able to transfer into my bank account. It is showing message transaction blocked due to security reasons.

I want my money back asap

They didn’t call me up or informed me about the same

Thanks
Ashish