[Resolved]  Ola Money — ola money debited and other party did not receive the funds

Hi, i made a transaction o[censored]tilising my payback points on amazon pay using ola money. The amount was debited from ola money and transaction was successful with reference no. Egis-pdwd-7lri. Amount was rs. 740.25/- and date of transaction was 11th march 2019. I confirmed with amazon team, that the funds have not been received by them.

After repeated followups with ola, they reverted on 22nd march 2019 that through payment aggregator payu, the money was paid to someone called balasubramanya. I have never heard about any such person.

Ola is not clearly responding to the queries.
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Apr 26, 2019
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
Ola Money Customer Care's response
This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.
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