[Resolved]  Ola Money — Ola money got deducted but not received to the Zingoy

Address:Kheda, Gujarat, 387001
Website:www.olamoney.com

Recently i did a purchase of 3000 at zingoy using ola money but it got failed and money got deducted from ola so i contacted zingoy they said to contact ola but no response yet from past 2 hours.
So when i will get my refund. Their is no way check that too kindly help.
Email id: [removed]
Phone number :[removed]
Transcation id : cydb-4u8s-toof
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May 13, 2017
Complaint marked as Resolved 
Someone is using this number doing fake calls
Ola Money customer support has been notified about the posted complaint.
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Comments

I have added 999 rupees to old money yesterday, though the money has been deducted from my bank account.. It has not been added to the ola money balance. Please kindly look into the matter.
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I transferred money 5000 from [protected] to [protected] money transfer failed due to limit of 20000exceeded but money from wallet deducted on 16/5/2017pls refund contact me at any of above number it's very bad experience to me I also called costomer care but no reply was given I need money in urgent pls help soon

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